Empowered Harmony Counseling, Psychiatry & Wellness Center

Cookie Policy
Last Updated: June 2025

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Empowered Harmony Counseling, Psychiatry & Wellness Center (“Empowered Harmony Counseling", “EHC,” “we,” “our,” or “us”) uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, personalize content, and support marketing efforts across our platforms and services. This Cookie Policy explains how and when cookies are used, and how you can manage them.

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By continuing to use our website or services, you agree to the use of cookies as described in this policy.

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1. What Are Cookies?

Cookies are small text files that websites store on your browser or device. These files allow websites and platforms to recognize your browser and remember your settings, preferences, and actions over time.

 

2. Where We Use Cookies

We use cookies across our platforms and integrations, including but not limited to:

• Our website is hosted on Wix

• Electronic Health Record (EHR) software such as TherapyNotes

• Client and provider portals

• Email communications and scheduling tools

• Social media platforms (e.g., Facebook, Instagram, LinkedIn)

• Search engines (e.g., Google, Bing)

• Browsers (e.g., Chrome, Safari, Firefox, Edge)

• Analytics and advertising platforms (e.g., Google Analytics, Meta/Facebook Pixel)

• Telehealth and messaging integrations (e.g., Twilio, Zoom)

• Email providers and CRM (e.g., HubSpot, Mailchimp, SendGrid)

• Billing services (e.g., Stripe, PayPal)

 

3. Types of Cookies We Use

A. Strictly Necessary Cookies

These cookies are essential for core site functionality and security. They enable secure login, load balancing, and system administration. Deactivating these may prevent the site from functioning correctly.

Examples:

• Session cookies for login authentication

• Security features on TherapyNotes or client portals

 

B. Functional Cookies

These cookies remember your choices and enhance personalization. They allow our systems to recognize you when you return and can include third-party widgets.

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Examples:

• Wix site preferences

• Zoom telehealth tool settings

• Calendar integrations (e.g., Calendly)

 

C. Performance & Analytics Cookies

We utilize analytics tools to gain insight into how visitors use our services. This helps us improve functionality, user flow, and design.

 

Examples:

• Google Analytics (tracks traffic, time on site, bounce rates)

• Heap Analytics (tracks user journeys)

• Wix Site Analytics

• Meta Pixel performance tracking

 

D. Marketing & Advertising Cookies

Used for targeting and retargeting through paid campaigns. These cookies track browsing habits across websites and help us show you relevant ads.

Examples:

• Facebook/Instagram Pixel for behavioral marketing

• Google Ads cookies

• YouTube and TikTok video engagement cookies

• HubSpot for lead nurturing

 

E. Social & Content Cookies

These cookies allow you to share content via social platforms and embed third-party tools.

Examples:

• Facebook “Like” or Instagram “Share” buttons

• Embedded video players (e.g., YouTube, Vimeo)

• Instagram or TikTok content display integrations

 

4. Cookies from Our Service Providers

Our partners may also use cookies on our behalf. These include:

• Wix

• TherapyNotes

• Google (Ads, Analytics, Chrome)

• Facebook/Meta (Pixel, Business Suite)

• Twilio

• Stripe

• SendGrid

• Zoom

• HubSpot

• Calendly

• Heap

• Microsoft (Outlook, Teams)

 

These providers may use cookies for analytics, communication, appointment reminders, billing, and/or advertising.

 

5. How to Control or Disable Cookies

You can manage cookies through your browser settings or opt-out tools. Please note that disabling cookies may limit the functionality of this site.

 

Browser-Specific Controls:

• Google Chrome

• Safari

• Firefox

• Microsoft Edge

 

Opt-out Tools:

• Google Ads Settings

• Facebook Ad Preferences

• Network Advertising Initiative Opt-Out

• Google Analytics Opt-Out Browser Add-on

 

Mobile Devices:

• iOS: Settings > Privacy > Tracking

• Android: Settings > Google > Ads > Opt out of Ads Personalization

 

6. Data Retention

Cookies may remain on your device for a specified duration or until manually deleted. Session cookies are removed when you close your browser, while persistent cookies remain until their expiration date or until they are deleted.

 

7. Updates to This Policy

We may update this Cookie Policy at any time to reflect changes in our technology, partners, or legal obligations. The “Last Updated” date above reflects the current version. Material changes will be communicated via email or on our website.

 

8. Contact Us

If you have any questions about our Cookie Policy, please get in touch with us at:

📧 Email: support@empoweredharmony.com
 

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